1. Acceptance
By accessing or using the Vantio platform, including the TrueTime Ledger, the Vantio eBPF probe layer, and associated APIs (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Platform.
2. WORM Immutability Covenant
You acknowledge and agree that records committed to the TrueTime Ledger are permanently immutable. Neither Vantio nor any customer operator can alter, redact, or delete a committed ledger record. This property is architectural and not subject to contractual override.
You further acknowledge that:
- Deletion requests directed at committed ledger records will not be honored.
- Records containing personal data committed to the ledger will be retained for the full statutory retention period regardless of subsequent data subject requests.
- You are responsible for evaluating this immutability property against your applicable data protection obligations before deploying the Platform in scopes that process personal data.
3. SEC Rule 17a-4 Acknowledgment
Customers deploying Vantio in regulated financial environments acknowledge that the TrueTime Ledger is designed to satisfy the WORM storage requirements of SEC Rule 17a-4 (17 C.F.R. § 240.17a-4). Specifically:
- The ledger enforces a non-rewriteable, non-erasable record format for all committed entries.
- Records are retained for a minimum of six (6) years from the date of capture.
- Regulatory examination access is available within the timeframes specified in the Trust Center.
- Designated third-party custodian access is available on request.
Vantio does not provide legal advice. Customers bear sole responsibility for determining whether the Platform satisfies their specific regulatory obligations.
4. Acceptable Use
You may use the Platform only for lawful purposes consistent with these Terms. You agree not to:
- Attempt to circumvent, disable, or interfere with the eBPF enforcement layer or TrueTime Ledger integrity mechanisms.
- Submit false or manipulated data to the Platform to produce misleading audit records.
- Use the Platform to monitor, intercept, or record activity without authorization from the system owner and applicable law.
- Reverse-engineer or extract the Vantio zkVM verification keys for purposes other than independent record verification.
5. Platform Access & Availability
Vantio provides the Platform on a commercially reasonable basis. We do not warrant uninterrupted availability and may modify, suspend, or discontinue any feature with reasonable notice. Enterprise customers operating under a separate Service Level Agreement (“SLA”) are governed by that agreement's availability commitments in preference to these Terms.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Vantio's aggregate liability to you for any claim arising under or related to these Terms shall not exceed the fees paid by you to Vantio in the twelve (12) months preceding the claim. Vantio shall not be liable for any indirect, incidental, consequential, or punitive damages. Nothing in these Terms limits liability for fraud, gross negligence, or willful misconduct.
7. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions. Disputes shall be resolved by binding arbitration under the JAMS Streamlined Arbitration Rules, seated in San Francisco, California, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
8. Changes to These Terms
Vantio may update these Terms at any time. Material changes will be communicated with at least 30 days' notice via the email address associated with your account or by posting a notice on the Platform. Continued use after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Platform.