Privacy policy

Who we are

Vantio AI, Inc. is a Pittsburgh-based cybersecurity startup founded in 2026. The legal entity is a Delaware C Corporation. Contact for privacy questions: hello@vantio.ai. Security disclosures: security@vantio.ai.

What this policy covers

This policy covers the public website (vantio.ai), contact forms, the support assistant on /support, marketing communications, and account or trial workflows we operate. Product privacy for Optics, Gate, and Phantom Engine (protection on machines you own) is also summarized below — Optics is designed so prompts and completions are never stored.

Information we collect

• Contact and sales inquiries — name, work email, company, and the message you send through our contact form or email.
• Support assistant — the questions you type on vantio.ai/support, kept so we can answer you and learn what customers want. We do not use these chats to train public foundation models.
• Website usage — standard server and analytics signals such as pages viewed, approximate location derived from IP, browser type, and referrer. We do not sell personal information.
• Product telemetry (when you use Vantio) — connection and decision facts needed to operate Optics, Gate, and Phantom Engine (for example destinations, process context, volume, timing, and allow / block / redact outcomes). Optics does not store prompts or completions.

How we use information

We use personal information to respond to inquiries, operate and improve the website and products, provide trials or customer support, send operational messages you request, and meet legal obligations. We do not use website contact data to train public foundation models.

The support assistant on vantio.ai/support answers from our public docs; we keep the conversation to help you and to learn what customers want; a person reads anything that needs a decision; we do not offer a round-the-clock human SLA today; we do not use these chats to train public foundation models.

Sharing

We share personal information with service providers who help us run the site and business (for example hosting, email delivery, and analytics), under contracts that limit their use. We may disclose information if required by law or to protect rights, safety, and security. We do not sell personal information.

Retention

We keep contact and account records as long as needed for the purpose you contacted us about, for ongoing customer relationships, and for legal or security retention requirements. Product telemetry retention follows the plan and deployment you run with us.

Your choices

You can email hello@vantio.ai to ask for access, correction, or deletion of personal information we hold about you, subject to legal limits. If you are in a jurisdiction with additional rights (for example GDPR or CCPA), we will honor applicable requests.

Third-party platforms

If you authorize a Vantio application on a third-party platform (for example LinkedIn), that platform’s terms and privacy policy also apply to data they process. We only request permissions needed for the features we provide.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you have seen the revised policy.

Contact

Questions about this policy: Contact us or email hello@vantio.ai.